FAQs
Limited & Open Edition Prints
All prints are signed on the back with edition information. Editions in my collections are usually across a few different print sizes. All prints come with a certificate of authenticity.
Fulfillment Time
Print orders will be put into production within one business day and will ship within 7 business days.
Shipping: Domestic & International (Unframed Prints Only by request)
US domestic standard shipping via USPS Standard or Federal Express ground service.
International shipping via USPS available to CAN, MX, HI, AK, EU.
Please email studio@jeremylips.com to request international shipping.
Prints are shipped domestically in appropriate secure packaging.
Returns/Exchanges Policy
All print sales are final, no refunds.
Damaged Goods
If a print arrives damaged, please email photos of the print, and packaging to studio@jeremylips.com so a claim can be filed with the carrier. A replacement will be shipped to you at no additional cost.
Cancellation Policy
Once an order has entered production, changes cannot be made. If an order is cancelled before entering production, a credit for the cost of the order can be issued minus any transaction fees.
Payment Options
Visa, Mastercard, American Express.
Materials
Printed on acid-free matte paper with archival quality inks.
Moab Lasal Photo Matte 235gsm - 5 x 5, 5 x 7, 8 x 8, 8 x 10, or 9 x 12, 12 x 12
Hahnemühle Photo Rag® Bright White 310gsm - 16 x 20, 20 x 20, 18 x 24, or 20 x 30, 30 x 30
Please email studio@jeremylips.com with any questions.